We want to give Scot Johnson and his employees at Coventry Carpets the highest compliments for their work and professionalism.
We had our entire house re-carpeted by Coventry Carpets two years ago and the whole process went perfectly. The men who laid the carpet were professional, courteous, and very efficient. Considerable thought was given to moving and protecting all of our furnishings and careful planning was given to the placement of seams, prior to the installation. The carpet looks beautiful.
Since the installation, we’ve had two occurrences at the house that resulted in enormous stains. One stain ruined the carpet on an entire staircase. Scot had the carpet replaced the very next day. The men who did the work were superb. Recently, another stain affected a large portion of a guest room and Scot had his men out that same day to resolve the issue. The gentlemen who came that day could not have been nicer or more
efficient. Repair work and carpet cleaning have been excellent.
We consider ourselves very fortunate to know Scot for his professionalism, quality of work, and superb employees. His willingness to respond to a customer in times of need for urgent service could not be better.
It is a pleasure to write this unsolicited letter of recommendation for Scot, as he and his staff are truly deserving of the highest praise.
July 6, 2016
July 6, 2016 at 10:46 am